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Some of our Valued Clients

IT Solutions that Empower, Connect, & Protect What Matters Most to You

As your clients rely on your expertise, you need IT services that can:

  • Allow your Business to scale.
  • Accommodate flexible work arrangements
  • Improve your efficiency

Trustworthy Business IT Services are crucial for local councils to:

  • Enhance data protection
  • Level up citizen engagement
  • Boost communication between officials, constituents, and staff

Cost effective IT solutions can:

  • Increase your digital outreach and visibility
  • Nurture relationships with donors
  • Improve collaboration with partners

IT plays a crucial role in supporting indigenous Australians as it can:

  • Improve access to health care services
  • Enhance coordination of care
  • Facilitate health education and outreach programs for remote communities

Our focus has always been based around providing the best customer experience.

A team of specialists, passionate about new technologies & progress

External IT started in Townsville in August 2012 where we quickly identified a market to provide a High-level of Professional IT support and services to Business in the Townsville region. Now, we are supporting businesses across Queensland, from Cairns to Brisbane.

Our focus towards IT Services has always been based upon forming trusting relationships with our customers as well as using the best products and solutions available. Empowering our customers would not be possible by cutting corners or just meeting industry standards, which is why External IT has partnered with the likes of Meraki, HP, Microsoft, Datto and Proofpoint to provide scalable and reliable solutions so you can focus on what matters the most, your business.

Our Mission & Vision

To live by our motto of “your Internal IT Support”, it is a very basic and simple mission statement. As a managed service provider (MSP), we focus on treating our clients as though we are their Internal IT support.

Where we can go for your business.

Proudly supporting business IT throughout Queensland

Between our head office in Townsville and our new Office in Brisbane, we now proudly support Business IT throughout Queensland including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast and Brisbane.

News - What's Happening.

Cybersecurity Awareness Month is here!

While October is often a time to shine the spotlight on cybersecurity awareness, the truth is that cyber threats never rest. They don’t take holidays, and neither should our vigilance. At External IT, we’re committed to building year-round awareness, ensuring that the lessons we focus on during October become part…

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Cybersecurity (1200 x 628 px)

Strengthen Your Defences with Security Awareness Training

Strengthen Your Defenses with Security Awareness Training   In an era where cyber threats are increasingly sophisticated, the need for comprehensive security awareness within your organization has never been more critical. At External IT, we are committed to ensuring that your team is well-equipped to identify and counteract potential threats…

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Our Partners in Excellence