Enhance your IT support to your business needs.

External IT is a Professional Managed Service Provider providing outsourced IT support and enabling clients to focus on their business ... not their IT.

What we can do for your business.

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IT Managed Services

It’s like having your own internal IT Support, External IT’s managed services solution, 'Enhanced', provides access to affordable, proactive IT management and support to all businesses at a fixed cost.

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Cyber Security

Although it might be a buzz word at the moment it remains the main focus of our clients as we continue to follow the Australia Government advise and the Essential Eight.

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IT Procurement

Our Business Solutions including Laptops, PC, Server Hardware and Software are built around utilising the best Tier1 products available to provide optimal solutions for your business.

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Communication Solutions

Choosing a phone system for your business requires careful consideration. You want it to serve your business well, now and into the future.

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Network & Connectivity

The Backbone of all Business IT comes a reliable and scalable Network with a secure next Generation Firewall a managed switch or 2 and a reliable Wi-Fi Solution all based off a scalable, reliable and redundant Internet connection.

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Cloud Solutions

External IT Cloud solutions enable our clients to host their data or servers in an offsite location enabling greater flexibility while reducing IT Infrastructure costs.

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BackUp/BCDR Solutions

What happens when all else fails? It is one of those questions that keeps business owners up at night. Are my backups working can I recover my data what’s my downtime how does this impact my business?

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Where we can go for your business.

From our head office in Townsville, and our new Office in the Morten Bay Region we now proudly service throughout Queensland including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast and Brisbane.

About Us

Our Story

External IT started in Townsville in August 2012 where we quickly identified a market to provide a High-level of Professional IT services to Business in the Townsville region. We are now currently supporting Business across Queensland from Regional to Metro regions.


Our focus towards IT Solutions has always been based around using the best products and solutions available. Empowering our customers would not be possible by cutting corners or just meeting industry standards, which is why External IT has partnered with the likes of Meraki, HP, Microsoft, Datto, Proofpoint to provide scalable and reliable solutions so you can focus on what matters the most, your business.


Our Mission & Vision

To live by our motto “your Internal IT Support” it is a very basic and simple mission statement we focus on to treat our clients as though we are their Internal IT support.

Our Partners

Meet our team.


Michael Targett

Managing Director
Responsible for company strategy, management and vision for the company. With over 20 years industry experience, Michael works tirelessly to ensure the team can help our clients businesses grow.

Kyle Taylor

IT Director
Kyle has been with External IT since 2015 overseesing the IT help desk and is our senior network engineer for server upgrades and installations.

Nikki Targett

Administration & Accounts Officer
Nikki is responsible for our day to day administration and accounts officer, ensuring that the rest of the team can focus on helping clients.

The service you provided to our facility when our whole phone system terminated without notice was exceptional. Great team.

Justin Rademaker - Townsville Day Surgery

Their IT solutions have enabled our business to grow knowing our IT systems are capable of growing with us.

Troy Johnston - Key Motors, Financial Controller

We are guaranteed the best possible service and quality outcomes and these are always delivered in a prompt and timely manner.

Bruce Cormack - Cormack & Company, Partner

The perfect fit for our company with high quality and efficient IT solutions. I would recommend their services to any business.

Andrew Steel - Steel Pacific Insurance Brokers, Director

The service is like nothing that we've experienced before and nothing seems to be beyond the capabilities of External IT.

Michelle Purcell - Ausdraulics Holdings - Director

News - What's Happening.

Are you ready for the new Microsoft NCE Subscription Terms and Pricing changes?

Over the past 12 months, Microsoft has been in the process of changing its Monthly Subscription Terms and Pricing called New Commerce Experience which will take effect on the 1st of July 2022. This will affect all Microsoft/Office 365 pricing and Commitment terms for all Cloud Service Providers Worldwide. This is a considerable change in…

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Townsville Chamber – Corporate Partner

We are excited to announce we have become a Corporate Sponsor of the Townsville Chamber of Commerce. This is a fantastic opportunity for External IT to Engage and offer our services to all Chambers Members while having the opportunity to add value to the Chambers Memberships. We join the likes of other Corporate Partners, Tafe…

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Uni Hawks Family

External IT have joined the Uni Hawks family in 2022. We are thrilled to have the opportunity to sponsor the inaugural U17 Girls team for 2022. Looking forward to getting out to watch the girls play this year. If anyone is looking at joining a great club, jump on their Facebook site for more info.…

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Supporting Local Community

External IT are proud to announce we are now a Silver Sponsor for the New Rugby League Townsville District, this is a great opportunity to get our name out while also providing an opportunity to support a community based organisation. It is also a fantastic opportunity for External IT to provide our IT Support Services…

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Welcome to 2022

A big start to 2022 for External IT we started the year with Celebratory Drinks at the new OBJ’s Sports Bar Celebrating Blakes 12 month Employment and welcoming 2 new Employees to the Team. Scott Leathers has started as our new Level 2/3 Technician and Luke Abbey as a level 2 Technician. Both have hit…

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Microsoft Silver Membership

External IT is please to announce we have successfully gained our Microsoft Silver Membership. Next we go for gold…. What is a Microsoft Silver Partner? A Microsoft Silver Partner is a firm that provides Microsoft-related products or services while taking part in the Microsoft Partners Network, and who was awarded the Silver Certification on one…

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Send us a message.

We would love to hear from you.

Interested in learning more about how our solutions can meet your business needs?

Have a question about our services?

We would love to answer your queries and help solve your IT problems, so please do get in contact.

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