"Your IT, Your Business, Our People"
Delivering Customised IT Support to Enhance Your Business.
Some of our Trusted Clients
IT Solutions that Enhance, Protect & Connect what Matters Most to Your Business.
IT Managed Services
"Focus on your business while we seamlessly handle your IT infrastructure and support."
Cyber Security
"Protect your business with robust, proactive security solutions tailored to your needs."
Cloud Phone Solutions
"Transform communication with flexible, reliable phone systems designed for modern businesses."
Network Solutions
"Experience fast, reliable, and secure networks that empower your team's productivity."
Cloud Solutions
"Unlock growth potential with scalable, secure cloud services accessible from anywhere."
BackUp Solutions
"Safeguard your critical data with our reliable, automated backup and recovery services."
Enhancing all Industries With Proven IT Solutions to support Clients across a wide range of industries including
Your clients trust your expertise—so rely on IT services designed to:
- Support scalable business growth
- Enable seamless remote and flexible working
- Boost productivity and operational efficiency
Specialised IT solutions empowering health care providers to:
- Securely manage sensitive patient information
- Streamline clinical workflows and enhance patient care
- Facilitate effective communication with patients and medical teams
Advanced IT solutions built specifically for manufacturers, helping you:
- Optimise production through real-time analytics
- Strengthen cybersecurity across your facilities
- Streamline communication between suppliers, staff, and stakeholders
Maximise your impact with affordable IT solutions tailored to:
- Amplify your digital presence and outreach
- Foster stronger donor relationships
- Enhance teamwork and partner collaboration
Our focus has always been based around providing the best customer experience.
Your Trusted Technology Partner - Driven by Innovation & Excellence
At External IT, we don’t just offer IT solutions—we empower businesses to thrive through cutting-edge technology, exceptional service, and unwavering support. Founded in Townsville in 2012, our journey began with a commitment to deliver unmatched professional IT support and services locally. Today, we proudly serve businesses throughout Queensland—from Cairns to Brisbane—bringing tailored solutions designed specifically to meet each client’s unique needs.
Why Choose External IT?
Our clients choose us because we go beyond standard IT support. We build lasting, trust-based partnerships, deeply understanding each business’s individual goals and challenges. By collaborating with industry-leading partners such as Meraki, HP, Microsoft, Datto, and Proofpoint, we ensure your business leverages only the most reliable, scalable, and future-proof technologies available. We believe technology should empower your business—not complicate it. Our proactive approach means we don’t just solve problems—we prevent them, enabling you to stay focused on what you do best: growing your business.
Our Mission: Be "Your Internal IT Support"
Our mission is simple and clear: to operate as if we are your internal IT department. As your Managed Service Provider (MSP), our commitment is to integrate seamlessly into your team, providing responsive, efficient, and personalized IT support. Your success is our success, and your business deserves nothing less.
Currently Supporting Business Throughout Queensland.
Between our head office in Townsville and our Remote Office in North Brisbane located on the Beachfront of Scarborough, we now proudly support Business IT throughout Queensland including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast and Brisbane.
News - What's Happening.
Book you Free IT Consultation today
Our tailored IT support, managed services, and cybersecurity solutions are built to enhance productivity and streamline your operations.
Ready to take your business to the next level?
Book your free consultation now.
Our Partners in Excellence
