Your Internal IT Support Phone Specialist Security Expert Cloud Consultant Network Engineer

What we can do for your business.

Managed IT Services

IT Managed Services

As our motto suggests, ‘your own internal IT Support’. Our Managed IT services solution, 'Enhanced', provides access to affordable, proactive IT management and support to all businesses at a fixed cost.

Cyber Security

Cyber Security

Cyber Security remains the focus of our clients as we continue to follow the advice of the Australian Government and implement recognised industry solutions such as the Essential 8, NIST Framework & CIS Security Controls. Essentially, we make sure your business is safe in cyberspace.

Hosted Phones and NBN Solutions

Business Phone Solutions

Choosing a hosted phone system or an internet provider for your business requires careful consideration. You want it to serve your business well, have great support, now and into the future.

Network and Connectivity

Network Solutions

The backbone of all Business IT. A dependable, scalable network with a secure next generation Firewall, a managed switch or 2 and a reliable Wi-Fi Solution. All based off a scalable, reliable, and redundant Internet connection.

Cloud Solutions

Cloud Solutions

External IT Cloud solutions enable our clients to host their data or servers in an offsite location enabling greater flexibility while reducing IT Infrastructure costs.


BackUp Solutions

What happens when all else fails? It is one of those questions that keeps business owners up at night. Are my backups working? Can I recover my data? What’s my downtime? and how does this impact my business? With our backup solutions, you won’t have to worry.

Unhappy with your current IT?

Lets have a chat and discuss!

Our focus has always been based around providing the best customer experience.

A team of specialists, passionate about new technologies & progress

External IT started in Townsville in August 2012 where we quickly identified a market to provide a High-level of Professional IT support and services to Business in the Townsville region. Now, we are supporting businesses across Queensland, from Cairns to Brisbane.

Our focus towards IT Services has always been based upon forming trusting relationships with our customers as well as using the best products and solutions available. Empowering our customers would not be possible by cutting corners or just meeting industry standards, which is why External IT has partnered with the likes of Meraki, HP, Microsoft, Datto and Proofpoint to provide scalable and reliable solutions so you can focus on what matters the most, your business.

Our Mission & Vision

To live by our motto of “your Internal IT Support”, it is a very basic and simple mission statement. As a managed service provider (MSP), we focus on treating our clients as though we are their Internal IT support.

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Years in business
Business IT Specialists
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Managed Clients
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Managed Endpoints
Michael Targett

Michael Targett

Managing Director

Michael is responsible for company strategy, management, and vision for the company. With over 20 years of industry experience, Michael works tirelessly to ensure the team can help our clients businesses grow.

Nikki Targett

Nikki Targett

Administration & Accounts Officer

Nikki is responsible for our day-to-day administration and accounts, ensuring that the rest of the team can focus on helping clients.

Where we can go for your business.

Between our head office in Townsville and our new Office in Brisbane, we now proudly support Business IT throughout Queensland including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast and Brisbane.