What we can do for your business.
External IT is a Professional Managed Service Provider providing outsourced IT Support to a multitude of different industries across Queensland. Our focus is about using technology to empower businesses to improve Productivity, Processes, and business goals. We also provide IT Procurement for all businesses and clients while our experienced technical team provides hassle free IT support on a day-to-day basis while also offering high-level strategic planning to help your business grow into the future. Industries we specialise in include Automotive, Accounting, Manufacturing, Healthcare, Real Estate and Construction to name a few.
IT MANAGED SERVICES
It’s like having your own internal IT Support, External IT’s managed services solution, 'Enhanced', provides access to affordable, proactive IT management and support to all businesses at a fixed cost.
Our Business Solutions including Laptops, PC, Server Hardware and Software are built around utilising the best Tier1 products available to provide optimal solutions for your business.
NETWORK + CONNECTIVITY
The Backbone of all Business IT comes a reliable and scalable Network with a secure next Generation Firewall a managed switch or 2 and a reliable Wi-Fi Solution all based off a scalable, reliable and redundant Internet connection.
External IT Cloud solutions enable our clients to host their data or servers in an offsite location enabling greater flexibility while reducing IT Infrastructure costs.
Although it might be a buzz word at the moment it remains the main focus of our clients as we continue to follow the Australia Government advise and the Essential Eight.
BACKUP & BCDR SOLUTIONS
What happens when s**t hits the fan? It is one of those questions that keeps business owners up at night. Are my backups working can I recover my data what’s my downtime how does this impact my business?
Where we go for your business.
From our head office in Townsville, and our new Office in the Morten Bay Region we now proudly service throughout Queensland including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast and Brisbane.
External IT started in Townsville in August 2012 where we quickly identified a market to provide a High-level of Professional IT services to Business in the Townsville region. We are now currently supporting Business across Queensland from Regional to Metro regions.
Our focus towards IT Solutions has always been based around using the best products and solutions available. Empowering our customers would not be possible by cutting corners or just meeting industry standards, which is why External IT has partnered with the likes of Meraki, HP, Microsoft, Datto, Proofpoint to provide scalable and reliable solutions so you can focus on what matters the most, your business.
Our Mission & Vision
To live by our motto “your Internal IT Support” it is a very basic and simple mission statement we focus on to treat our clients as though we are their Internal IT support.
Meet our team.
Read the Blog.
Every now and then, an email with a catchy subject line appears in your inbox and you end up clicking on it, either because you’re curious about the subject line or because you assume the sender is trustworthy. Unfortunately, this is how most cyberattacks tend to begin – with a single click. What unfolds next…Read More
What is Phishing? Phishing is a tactic used by Cyber-Criminals to lure you into providing your personal information such as account details, passwords or credit card number through deceptive emails and websites. Scammers have been using this tactic for a while now with phishing attacks first noticed in Australia as far back as 2003. Since…Read More
PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog. A PBX also allows you to have more…Read More
Today we have so many accounts online it is difficult, near on impossible to remember every password we have. However strong password security is vital to keep your systems and data secure and protected. Cyber-criminals target weak passwords and use software that can guess 350 billion passwords a second. Unfortunately there is a lot of…Read More
Two factor authentication (known as 2FA ) or Multi-factor Authentication (MFA) provides an extra layer of security when accessing an account. Why do I need a second factor for an account? Many accounts we use daily hold valuable data. If any of these fell victim to a cyber crime attack , the result would be…Read More
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We would love to hear from you.
Interested in learning more about how our solutions can meet your business needs?
Have a question about our services?
We would love to answer your queries and help solve your IT problems, so please do get in contact.