Our focus has always been based around providing the best customer experience.
A team of specialists, passionate about new technologies & progress
External IT started in Townsville in August 2012 where we quickly identified a market to provide a High-level of Professional IT support and services to Business in the Townsville region. Now, we are supporting businesses across Queensland, from Cairns to Brisbane.
Our focus towards IT Services has always been based upon forming trusting relationships with our customers as well as using the best products and solutions available. Empowering our customers would not be possible by cutting corners or just meeting industry standards, which is why External IT has partnered with the likes of Meraki, HP, Microsoft, Datto and Proofpoint to provide scalable and reliable solutions so you can focus on what matters the most, your business.
Our Mission & Vision
To live by our motto of “your Internal IT Support”, it is a very basic and simple mission statement. As a managed service provider (MSP), we focus on treating our clients as though we are their Internal IT support.
Years in business
Business IT Specialists
Where we can go for your business.
Between our head office in Townsville and our new Office in Brisbane, we now proudly support Business IT throughout Queensland including Cairns, Ingham, Ayr, Proserpine, Mackay, Rockhampton, Sunshine Coast and Brisbane.
What we can do for your business.
As our motto suggests, ‘your own internal IT Support’. Our Managed IT services solution, 'Enhanced', provides access to affordable, proactive IT management and support to all businesses at a fixed cost.
Cyber Security remains the focus of our clients as we continue to follow the advice of the Australian Government and implement recognised industry solutions such as the Essential 8, NIST Framework & CIS Security Controls. Essentially, we make sure your business is safe in cyberspace.
Choosing a hosted phone system or an internet provider for your business requires careful consideration. You want it to serve your business well, have great support, now and into the future.
The backbone of all Business IT. A dependable, scalable network with a secure next generation Firewall, a managed switch or 2 and a reliable Wi-Fi Solution. All based off a scalable, reliable, and redundant Internet connection.
What happens when all else fails? It is one of those questions that keeps business owners up at night. Are my backups working? Can I recover my data? What’s my downtime? and how does this impact my business? With our backup solutions, you won’t have to worry.
Key Motors, Financial Controller
Steel Pacific Insurance Brokers, Director
Ausdraulics Holdings - Director
Michael is responsible for company strategy, management, and vision for the company. With over 20 years of industry experience, Michael works tirelessly to ensure the team can help our clients businesses grow.
Administration & Accounts Officer
Nikki is responsible for our day-to-day administration and accounts, ensuring that the rest of the team can focus on helping clients.