About External IT
Our focus has always been based around providing the best customer experience.
Your Trusted Technology Partner - Driven by Innovation & Excellence
At External IT, we don’t just offer IT solutions—we empower businesses to thrive through cutting-edge technology, exceptional service, and unwavering support. Founded in Townsville in 2012, our journey began with a commitment to deliver unmatched professional IT support and services locally. Today, we proudly serve businesses throughout Queensland—from Cairns to Brisbane—bringing tailored solutions designed specifically to meet each client’s unique needs.
Why Choose External IT?
Our clients choose us because we go beyond standard IT support. We build lasting, trust-based partnerships, deeply understanding each business’s individual goals and challenges. By collaborating with industry-leading partners such as Meraki, HP, Microsoft, Datto, and Proofpoint, we ensure your business leverages only the most reliable, scalable, and future-proof technologies available. We believe technology should empower your business—not complicate it. Our proactive approach means we don’t just solve problems—we prevent them, enabling you to stay focused on what you do best: growing your business.
Our Mission: Be "Your Internal IT Support"
Our mission is simple and clear: to operate as if we are your internal IT department. As your Managed Service Provider (MSP), our commitment is to integrate seamlessly into your team, providing responsive, efficient, and personalized IT support. Your success is our success, and your business deserves nothing less.
Book your Free IT Consultation today
Our tailored IT support, managed services, and cybersecurity solutions are built to enhance productivity and streamline your operations.
Ready to take your business to the next level?
Book your free consultation now.